Operations Assistant

Join our Seattle-based team from Vietnam to run our back-end operations. We need a highly organized, proactive professional to manage our project files, finances, and vendor coordination.

KEY ACCOUNTABILITIES

Business Operations & Financial Management

  • Manage end-to-end expense tracking, invoicing, and payroll systems via QuickBooks.

  • Ensure 100% accuracy in financial data entry, treating every spreadsheet and ledger with the same craftsmanship and care as a physical build.

  • Reconcile accounts regularly and proactively flag discrepancies, finding the solution before presenting the problem to the founders.

Digital Job Site & Information Architecture

  • Build and maintain an effortless, high-speed cloud filing system for all project media, blueprints, and business documents.

  • Organize hundreds of job site photos, material specs, and project files so our on-site team in Seattle can retrieve any specific document within 5 seconds.

  • Audit, maintain, and refine digital workflows to ensure seamless integration and file-sharing across our required Apple-based ecosystem.

Brand, Marketing & Proposal Coordination (NEW)

  • Understand the basics of branding. You don't need to be a designer, but you should know how to keep marketing materials, proposals, and presentations clean, consistent, and "on-brand" with our established style.

  • Manage our digital marketing assets and file types. You must know how to properly format, convert, and export files (e.g., prepping high-res files for print vs. compressed files for web).

  • Build the foundational drafts for client proposals, slide presentations, and company portfolios. You don't need to finalize the creative design, but you must lay out a highly organized, clean "first draft" so the founders can step in and finish it efficiently.

Workflow & Talent Coordination

  • Serve as the primary communication bridge between our Seattle team and vendors, ensuring clear, professional, and timely updates.

  • Source, vet, and manage international collaborators (such as 3D renderers, video editors, and designers) to keep projects moving forward with precision.

  • Enforce SG quality standards across all external talent, ensuring every deliverable matches our uncompromising attention to detail before it reaches the founders.

Proactive Operational Support

  • Research and familiarize yourself with Seattle/US building codes, zoning rules, or permit requirements when setting up project files or sourcing materials, ensuring we have the right information prepared.

  • Identify operational gaps and independently research, propose, and implement systems to fix them—you do not wait for a manual.

  • Support the founders by managing the day-to-day "back-end" engine, allowing them to maintain absolute focus on the physical job sites and client relations.

  • Adapt quickly to evolving project needs, unlearning traditional corporate habits to execute tasks the "SG Way," valuing the outcome and quality over "hours spent."